📍 Wolverhampton (Office-Based with Regional Oversight)
💷 Salary: From £35,000 per annum (DOE)
🕓 Full-Time | Permanent
About the Company
A leading provider of specialist community-based healthcare services is seeking a Deputy Operations Manager to join their growing Complex Care division. This organisation delivers high-quality, person-centred care to adults and children with complex health needs, including tracheostomy, ventilation, spinal injury, and brain injury.
With a strong reputation for clinical excellence and innovation, this is an exciting opportunity to join a dynamic and expanding team making a genuine difference in people’s lives.
The Role
Working closely with the Operations Manager, you’ll help ensure the smooth and compliant delivery of community-based complex care services across multiple regions. You’ll be responsible for service performance, governance, quality assurance, and leadership of operational teams to maintain exceptional standards of care.
Key Responsibilities
- Oversee day-to-day operations of complex care packages, ensuring safety and compliance.
- Support and guide Care Coordinators, Nurses, and Team Leaders.
- Lead audits, staff supervisions, and service reviews.
- Liaise with commissioners, ICBs, multidisciplinary teams, and families.
- Support the development of new care packages and onboarding of staff.
- Participate in safeguarding investigations and root cause analysis.
- Drive continuous improvement and promote professional growth within the team.
About You
We’re looking for an organised, motivated leader with a passion for quality care and operational excellence.
You’ll bring:
- Experience in a management or leadership role within healthcare (e.g. Deputy Manager, Operations Lead, Senior Coordinator).
- Strong understanding of CQC regulations, safeguarding, and compliance frameworks.
- Excellent communication, problem-solving, and organisational skills.
- Flexibility to travel regionally and support operational needs.
- Full UK driving licence and access to own vehicle.
What’s on Offer
- Competitive salary from £35,000 per annum (DOE).
- Clear progression route towards Operations Manager.
- Ongoing professional development and support.
- Collaborative working culture within a supportive senior and clinical team.
- The opportunity to shape and influence one of the region’s fastest-growing complex care providers.
Ready to make a difference?
Apply today to join a forward-thinking healthcare organisation committed to delivering exceptional complex care in the community.