We are seeking a motivated and customer-focused Trade Counter Assistant to join our client's team in Greater Manchester. This position offers an excellent opportunity for individuals with experience in trade counters within the plumbing and heating sector.
Pay Rage: £25,500-£30,000 depending on experience
Job Type: Perm
Hours: Monday to Thursday 08:00-17:0, Fridays 08:00-16:00
Job Summary
In this role, you will be the frontline representative, providing expert advice and excellent customer service to tradespeople and DIY enthusiasts. You will assist customers in selecting plumbing and heating supplies, process transactions efficiently, and maintain well-organised stock levels to support the smooth running of the trade counter.
Duties:
- Deliver outstanding customer service through phone, email, and in-person enquiries
- Process orders accurately and efficiently
- Assist with stock management and inventory control
- Collaborate with colleagues to support smooth daily operations
- Maintain a professional and proactive approach to problem-solving
Requirements:
- Previous experience working at a trade counter within plumbing, heating, HVAC, or a related merchant environment
- Strong communication and organisational skills
- Ability to work in a fast-paced environment
- Previous experience in sales / customer service / warehousing
The successful candidate can expect a supportive team environment, ongoing training opportunities, and a chance to progress within a well-established company. If you have previous trade counter experience and are looking to further your career in a reputable company, then this could be the perfect role for you.