Location: National (with hub oversight and regular travel required)
Salary: £40,000 – £50,000 + benefits + performance bonus (DOE)
The Recruitment Crowd (TRC) are continuing our ambitious growth within the Transport & Logistics Division and are seeking an experienced and commercially minded National Account Manager to take ownership of one of our largest national clients. This is a senior role, responsible for driving growth, overseeing service delivery across multiple hubs, and acting as the key contact for senior client stakeholders.
The Role
Reporting directly into the Head of Transport & Logistics, this role will be pivotal in ensuring TRC’s national client relationship remains strong, strategic, and future-focused. Responsibilities include:
- Account Ownership: Acting as the lead point of contact for a major national client, managing relationships at senior level and ensuring alignment with TRC’s growth strategy.
- Hub Oversight: Overseeing operational performance across multiple hubs nationally, ensuring service delivery, compliance, and account stability.
- Strategic Growth: Driving forward growth plans, identifying opportunities to expand services, increase volumes, and add value across the account.
- Client Reviews: Preparing and presenting performance data, leading senior-level review meetings, and being the recognised face of TRC for the client.
- Operational Support: Working closely with Account Managers and the wider team to ensure hubs are adequately resourced and supported at all times.
- National Presence: Providing on-site support across hubs when required, balancing high-level account management with hands-on oversight.
Key Requirements
- Proven track record in account management within the recruitment, transport, or logistics sector, ideally at national or multi-site level.
- Strong commercial and strategic mindset, with demonstrable experience in driving account growth and profitability.
- Excellent relationship-building and influencing skills, confident in presenting at senior client level.
- Flexibility to travel nationally as required to provide on-site presence and support.
- Resilient and adaptable, with the ability to thrive in a 24/7 operational environment.
Hours
- Monday to Friday with flexibility required to meet the needs of a national client and 24/7 operation.
- Out-of-hours work will be required when necessary to ensure continuity of service.
What’s on Offer
- Competitive salary of £40,000 – £50,000 (DOE) plus benefits and performance bonus.
- Opportunity to step into a true senior account leadership role, with national client ownership and direct responsibility for multi-hub performance.
- A chance to progress your career within a fast-growing division, with genuine influence over strategy, client direction, and long-term growth.